If you’ve never opened a web hosting account or you’re changing companies and the new one uses an account management console that you have not seen before, you may get confused about how to do a certain task in your account or on your computer. That is the reason why, many web hosting companies have set up a knowledge base, which enumerates the most popular inquiries and issues pertaining to their platform, instead of including only some generic info. This sort of knowledge base will help you find the needed info swiftly and easily, so you will not have to devote plenty of time and efforts to stuff that might require something as simple as clicking a button or ticking off a tickbox. In this way, not only can you get stuff done, but you can also get to know many new and useful things, both about the way you can administer your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Shared Web Hosting

If you’ve purchased your first shared web hosting plan from our company or have migrated your site over to us, you will grow used to our platform and our in-house built Hepsia Control Panel before you know it due to the fact that we have compiled a thorough web-based knowledge base where you can find all the information that you could ever need – both general info in regards to the hosting service as a whole and more concrete info about the different functions that you can make use of and the challenges that you can stumble upon. The articles are located in two places. The whole article collection can be accessed via the Control Panel’s Help section. You can access articles that are dedicated to the different features in each section of the Control Panel too. You can acquaint yourself with how to accomplish pretty much everything, from creating an .htaccess config file to managing an electronic mailing list, and all the articles include thorough guidelines, so you will never become disorientated because of an unclear text. Needless to say, if you chance upon a more specific obstacle and you can’t find a solution in our knowledge base, you can get in touch with our client care staff members 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting, will permit you to access the in-depth online help documentation that we’ve compiled for you. The articles contain general info on our web hosting services, informative guides about the separate functions that you can make use of, plus troubleshooting guidelines that can help you resolve common problems that you might bump into. The topics that we have included encompass just about everything, from easy things such as how to host a new domain name in the account, to more complex ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a specific Control Panel section will always be available on the right side of the page that you are on, whilst the whole article collection is accessible through the dedicated Help section.