Installation and Troubleshooting in VPS Web Hosting
The upgrade is available with all virtual private server plans which we offer and you could add it either during the signup or at any time after via your billing Control Panel. It features an hour of custom work on your hosting server, so our administrators can easily assist you with software installation or setup. They can furthermore troubleshoot any piece of software you have already installed in the event that it does not work, so you'll not have to waste time to determine what's wrong since they can aid you in a very quick and skilled way. Because this is a one-time upgrade, you could get it just if you need it and if a certain task takes a shorter period, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is beneficial when you cannot do something yourself or in case you have our Managed Services upgrade, but the half an hour of custom work it features aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Servers Hosting
You'll be able to add the upgrade to any of the dedicated servers hosting packages that we offer at any time that you need it. In the event that you need some custom work from our administrators immediately after your hosting server is ready, you could acquire the upgrade during the server signup procedure, or when you need something to be performed later, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features sixty minutes of work from our administrators on your server, so if you encounter any difficulties to install a third-party software or some app gives errors and doesn't work the way it should, our specialists shall help you in a very timely manner. If a task takes less than 1 hour, the remaining time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is perfect in case you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it comes with.