Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Hosting Control Panel you can find an in–depth Help section featuring a myriad of how–to articles and regularly asked questions. They are contributed by our support team of proficient technicians. Simply type in your question and our intelligent system will return the most appropriate answer.

  • Top quality support service

  • How–To Videos

  • We have compiled a selection of instructional video tutorials that detailedly explain how you can resolve a common issue connected with your shared web hosting packages account. You’ll find the tutorial video clips in the Help section.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 customer care service with a 60–minute ticket response time guarantee. A team of practiced techs will be available to you to respond to all the enquiries that you may possibly have. During non–busy periods, a response will be offered within just 20 minutes.